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Logitech Harmony® 550 Advanced Universal Remote
Throw away the cheat sheet and get intuitive, one-touch control over all your home entertainment components. Want to watch a movie? Play some music? Just say so and let Harmony do the rest. It?s easy enough for the houseguests, for the babysitter, for the kids?and of course for you.
Average Customer Rating:
out of
5
(44 Reviews)
35 out of 4480%customers would recommend this product to a friend.
Customer Reviews for Harmony® 550 Advanced Universal Remote
Good features but screen does not stand up.
Date: August 15, 2009
By MIS913
from Orlando, FL
Overall Rating:
out of
5
Quality:
3
out of
5
Features:
4
out of
5
Performance:
3
out of
5
Ease of use:
4
out of
5
Ergonomics:
4
out of
5
Images for this Review
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I got this remote as a gift 2 years ago and it performed really well. It performed all the functions of my other 5 remotes and it does perform multiple functions great. A year after I got the remote the display started to dim. It seems like half the display does not work anymore so you can hardly read it. The remote still works but without the display it is just not as good as I would have hoped it would be. But is still does work with all updated equipment that I but, so it is a good remote.
Technical Expertise: Tech Savvy
I've used this product: More than a year
Review 2 for Harmony® 550 Advanced Universal Remote
Favorite Tech Purchase - Hands Down
Date: August 12, 2009
By Harmonized
from Lansing, MI
Overall Rating:
out of
5
Quality:
5
out of
5
Features:
5
out of
5
Performance:
5
out of
5
Ease of use:
5
out of
5
Ergonomics:
5
out of
5
I love my Harmony 550. I have a basic home AV setup: TV, receiver, and dvd player. I also connect my Zune dock and laptop for playing music and video. The Harmony remote makes it quick and easy to get to any of my content. I can even hand this remote to guests and they can utilize any function after a 30 second how-to.
The device support is amazing! I didn't expect it to support the Zune dock, but it does-- and gives me better range than the remote that came with the dock. I check the device support database when I consider purchases, but have yet to find one that isn't listed.
I think the best way I can vouch for the remote is by saying if I had to pick one piece of tech that has most lived up to and consistently exceeded my expectations, it's the Harmony 550.
Technical Expertise: Tech Savvy
I've used this product: More than a year
Review 3 for Harmony® 550 Advanced Universal Remote
Excellent remote
Date: July 27, 2009
By G
from NY
Overall Rating:
out of
5
Quality:
5
out of
5
Features:
5
out of
5
Performance:
5
out of
5
Ease of use:
5
out of
5
Ergonomics:
4
out of
5
I love Logitech Harmony 550. I can control all my entertainment devices and it works as advertised.
You can customize the buttons, activities and almost everything else. I can even control the air conditioner with it :)
I'm using the rechargeable batteries and don't remember when did I replace them. We bought the remote last year and if I have to replace the remote now, I would buy the same one.
You can customize the buttons, activities and almost everything else. I can even control the air conditioner with it :)
I'm using the rechargeable batteries and don't remember when did I replace them. We bought the remote last year and if I have to replace the remote now, I would buy the same one.
Technical Expertise: Tech Savvy
I've used this product: One month to a year
Review 4 for Harmony® 550 Advanced Universal Remote
Best Remote Ever!
Date: July 19, 2009
By Jbar56
from Michigan
Overall Rating:
out of
5
Quality:
5
out of
5
Features:
5
out of
5
Performance:
5
out of
5
Ease of use:
5
out of
5
Ergonomics:
4
out of
5
I have had this remote for over a year. It is a solid performer. I have tried many remotes over the years, and nothing comes this close in ease of use and value for your dollar. Battery life is great. Only negative for me is the volume and channel buttons are a little difficult to use for me, but definitely nothing that would prevent me from replacing it with the same remote in the event I were to break this one or it died. You will not be disappointed with your purchase, I assure you!
Technical Expertise: Tech Savvy
I've used this product: More than a year
Review 5 for Harmony® 550 Advanced Universal Remote
I regrets that I did not get it earlier
Date: July 7, 2009
By George
from Los Angeles
Overall Rating:
out of
5
Quality:
5
out of
5
Features:
5
out of
5
Performance:
5
out of
5
Ease of use:
5
out of
5
Ergonomics:
5
out of
5
I used to use the remote that comes with the individual components. I had 4 remotes to control different devices. I heard the Harmony but did not know how great it was and also was not willing to pay the high prices. Then, I saw a refurbished 550 at Amazon for $45. I give it a try. After I got it working, I was surprised that there is such a good product. Now I only need one remote and my wife is very happy. We had 550 for 4 months now and are very happy with it. I am going to buy another one.
Technical Expertise: Newbie
I've used this product: One month to a year
2 of 3 found this review helpful.
Review 6 for Harmony® 550 Advanced Universal Remote
Can't up date
Date: June 23, 2009
By Harley man
from New York
Overall Rating:
out of
5
Quality:
1
out of
5
Features:
2
out of
5
Performance:
2
out of
5
Ease of use:
1
out of
5
Ergonomics:
1
out of
5
I got a new LG HD TV and went on line yo up date this remote and after 4 tries I gave up. It will not connect and now I cant use it wit my new TV.
Technical Expertise: Proficient User
I've used this product: One month to a year
4 of 18 found this review helpful.
Review 7 for Harmony® 550 Advanced Universal Remote
The Best Remote for less
Date: June 21, 2009
By Perdiem856
Overall Rating:
out of
5
Quality:
5
out of
5
Features:
5
out of
5
Performance:
4
out of
5
Ease of use:
5
out of
5
Ergonomics:
5
out of
5
I have owned the 550 for two years. I control my entire enterainment center - .LCD, FiOS STB, 5.1 Dolby system, bluray, cd, dvd/vcr.
The PC system was a breeze. Only change the batteries twice. The price perfect - could have spent alot more for the same actions.
Review 8 for Harmony® 550 Advanced Universal Remote
THIS REMOTE ROCKS
Date: June 15, 2009
By nb5150
Overall Rating:
out of
5
Quality:
5
out of
5
Features:
5
out of
5
Performance:
5
out of
5
Ease of use:
5
out of
5
Ergonomics:
5
out of
5
I NOW HAVE 2 HARMONY REMOTES, 1 FOR MY HOME THEATER SYSTEM (6 COMPONENTS) AND 1 FOR THE BEDROOM. YOU HAVE NO IDEA HOW NICE IT IS FOR MY WIFE TO BE ABLE TO RUN A SYSTEM WITHOUT QUESTIONS. YOU DO HAVE TO DO A BIT OF SIMPLE PROGRAMMING, BUT ITS WELL WOTH THE TIME SPENT. FOR THOSE WHO ARE HAVING PROBLEMS???, FOLLOW THE DIRECTIONS, AND MAKE SURE TO KEEP THE REMOTE POINTED AT YOUR SYSTEM FOR A LONG ENOUGH TIME TO TURN ON/OFF EVERYTHING. ITS NOT A MAGIC WAND, BUT ITS CLOSE!
2 of 2 found this review helpful.
Review 9 for Harmony® 550 Advanced Universal Remote
Horrible
Date: June 12, 2009
By Disappointed
from Arlington WA
Overall Rating:
out of
5
Quality:
1
out of
5
Features:
1
out of
5
Performance:
1
out of
5
Ease of use:
1
out of
5
Ergonomics:
1
out of
5
This remote is horrible. It never turns all the equipment on or off at the same time like it's supposed to. We have become very familiar with the "help" button on the remote.
Garbage.
We are happy with our Harmony One though.. It's a good thing we bought that one first.. otherwise I would never buy another from this company having the experience with the 550
Garbage.
We are happy with our Harmony One though.. It's a good thing we bought that one first.. otherwise I would never buy another from this company having the experience with the 550
Technical Expertise: Tech Savvy
I've used this product: One month to a year
0 of 5 found this review helpful.
Review 10 for Harmony® 550 Advanced Universal Remote
The best universal remote that I have ever owned!
Date: May 19, 2009
By Kraken
from Greenville, NC
Overall Rating:
out of
5
Quality:
5
out of
5
Features:
5
out of
5
Performance:
5
out of
5
Ease of use:
5
out of
5
Ergonomics:
5
out of
5
This remote does everything that a universal remote is intended to do. Every time I thought that there was something that it couldn't do, it proved me wrong. Don't believe the bad reviews. All of the issues that I have read come down to improper set up. I have old components and a setup that I almost need a flow chart for, but this remote handles it flawlessly. The ONLY drawback is that you cannot test it while you are configuring it and it takes a long time to download information to the remote from your PC. The bottom line is, if it doesn't work, you set it up wrong. Also, I do not remember replacing the batteries, but if I did, it has only been once in almost a year.
Technical Expertise: Tech Savvy
I've used this product: One month to a year
3 of 3 found this review helpful.
Review 11 for Harmony® 550 Advanced Universal Remote
Harmony550 light and performance
Date: May 17, 2009
By leksio2
from Raleigh, NC
Overall Rating:
out of
5
Quality:
3
out of
5
Features:
2
out of
5
Performance:
1
out of
5
Ease of use:
3
out of
5
Ergonomics:
2
out of
5
I have two Harmony 550. Both working the same way and experience the sam eproblems.
1) Rightmost button "PLAY" get stuck almost every time.
2) If i switch from watch Tv to watch DVD and back it always need help to correct the action.
1) Rightmost button "PLAY" get stuck almost every time.
2) If i switch from watch Tv to watch DVD and back it always need help to correct the action.
3) What for is that stupid light ON wheneve i go aroud thei controller? How to disable it? It drain the battery and is useless since yhe remote is build with ley "Glow"
Technical Expertise: Tech Savvy
I've used this product: More than a year
2 of 21 found this review helpful.
Review 12 for Harmony® 550 Advanced Universal Remote
BEST REMOTE EVER
Date: April 29, 2009
By Jeveshex
Overall Rating:
out of
5
Quality:
5
out of
5
Features:
5
out of
5
Performance:
5
out of
5
Ease of use:
5
out of
5
Ergonomics:
5
out of
5
This remote does anything and everything u ask it to. I have not had a single problem. I recommend it without reservation!
1 of 1 found this review helpful.
Review 13 for Harmony® 550 Advanced Universal Remote
Amazing Piece of Equipment!!
Date: April 23, 2009
By LL Cool Joel
from Toronto, Ontario, Canada
Overall Rating:
out of
5
Quality:
5
out of
5
Features:
5
out of
5
Performance:
5
out of
5
Ease of use:
5
out of
5
Ergonomics:
5
out of
5
Got this as a gift. I love everything about it! I was able to set it up exactly the way I wanted to without compromising a single feature. Even works with my satellite receiver. I cut down from 6 remotes down to one. My kids and I have dropped this remote on the tile floor about 200 times and it still works like new! Non-skid coating is great! Only needed to change the batteries once since then, and never lost the programming. I've never needed to refresh the programming unless I added components to my home theatre. This thing is quite a product and I will definately buy more harmony remotes if this one ever breaks....but it doesn't look like that will happen anytime soon. This remote makes it so easy that my 7-year old and my 4-year old know how to use it. Great Product!
Technical Expertise: Tech Savvy
I've used this product: One month to a year
1 of 1 found this review helpful.
Review 14 for Harmony® 550 Advanced Universal Remote
simple enough my girl friend can use it
Date: April 23, 2009
By albaby
Overall Rating:
out of
5
Quality:
5
out of
5
Features:
5
out of
5
Performance:
5
out of
5
Ease of use:
5
out of
5
Ergonomics:
5
out of
5
I absolutely lovew my remote, Prior to getting tharmony 550 I had several different remotes laying around. I tried other uneversal remotes. Harmony is the only universal remote that covered all 5 units. Even my girl friend can use it
Review 15 for Harmony® 550 Advanced Universal Remote
Works 2 years!! Keys out of function!
Date: April 19, 2009
By NeverAgain
Overall Rating:
out of
5
Quality:
2
out of
5
Features:
4
out of
5
Performance:
4
out of
5
Ease of use:
3
out of
5
Ergonomics:
3
out of
5
I get my remote and it works well, but there are 2 points that are making me angry:
1. the remote "eats" batteries!
2. some keys are very fast out of function!!
Point 2 of course just after warranty-time!!
I would never buy a Logitech remote again!!
1. the remote "eats" batteries!
2. some keys are very fast out of function!!
Point 2 of course just after warranty-time!!
I would never buy a Logitech remote again!!
8 of 15 found this review helpful.
Review 16 for Harmony® 550 Advanced Universal Remote
A Great Remote But....
Date: April 14, 2009
By VIthe3rd
from Milwaukee, WI
Overall Rating:
out of
5
Quality:
2
out of
5
Features:
5
out of
5
Performance:
5
out of
5
Ease of use:
5
out of
5
Ergonomics:
4
out of
5
I had a huge problem finding a remote that would run both my cable box and my satellite box. Most would just do on or another. Decided to spring for this one and it was wonderful. Easy to set up and easy to swap out components with out a huge programing step. Unfortunately there were 2 big issues that really got me. First the firmware was unstable. Even though my PC saved all the info every couple of weeks or so I would have had to refresh the remote. I do think logitech locked down that issue since I have purchased it. The other problem that I have come across is the lettering on the soft keys wore off. Now it is impossible to see what I want to press for special functions.
Overall it is a great remote and I will be replacing it with another Harmony.
Technical Expertise: Tech Savvy
I've used this product: More than a year
2 of 2 found this review helpful.
Review 17 for Harmony® 550 Advanced Universal Remote
Glad it was free...
Date: April 13, 2009
By Dirttracker
from Central, NY
Overall Rating:
out of
5
Quality:
2
out of
5
Features:
4
out of
5
Performance:
1
out of
5
Ease of use:
3
out of
5
Ergonomics:
5
out of
5
I received this remote free with the purchase of a large TV. I have owned it for about 1.5 years. At first I liked this remote but then it started freezing up. Tried the stuck button trick to no avail, changed batteries countless times, updated firmware, reprogrammed, and finally figured out that if I just remove the batteries and reinstall them it would "reboot" the remote and work fine for another undetermined length of time. Very frustrating when I just pushed fast forward on the DVR, down in the guide or want to change the channel when Oprah comes on. Well finally, after the 3000th time this remote froze up on me, I smashed it to the floor and the thing split in half. Feeling guilty, I reassembled it. Now it works but the LCD screen is broken. One thing I did like about this remote is the non-slip coating on it's back side. You can set it halfway off the chair arm and it will stay put. Well Logitech, I don't know if I can risk spending $$$ on a different remote from you.
Technical Expertise: Tech Savvy
I've used this product: More than a year
1 of 5 found this review helpful.
Review 18 for Harmony® 550 Advanced Universal Remote
I love it
Date: April 10, 2009
By Dan
from Indiana
Overall Rating:
out of
5
Quality:
5
out of
5
Features:
5
out of
5
Performance:
4
out of
5
Ease of use:
4
out of
5
Ergonomics:
4
out of
5
Considering the price I paid - less than $80, it is a super value. I had it running within minutes. I had to make a few tweaks over the past few days, but it completely satisfies me. My wife was hesitant to try it, but after I had it set up, she loves it. Every function of the original remotes can be duplicated.
Technical Expertise: Proficient User
I've used this product: Less than a week
Review 19 for Harmony® 550 Advanced Universal Remote
Goofy behaviour, hard to understand and program
Date: April 9, 2009
By Trej
Overall Rating:
out of
5
Quality:
4
out of
5
Features:
4
out of
5
Performance:
3
out of
5
Ease of use:
2
out of
5
Ergonomics:
4
out of
5
Nicely built and attractive unit. I did not have the original remote for my flatscreen TV and bought this as an expensive alternative. I wish I had sprung for the original remote. Programming it is not at all intuitive, and worst of all, the unit does NOT have the full command set of the original remote. End result, I cannot access the onscreen menu of the TV because there is no button that corresponds to 'OK' or 'select'. If you have the original remotes and don`t need full control of your devices, this may be an option for you. But programming is a big ugly bear. Still, if you are patient and not too exotic in your requirements, it does remove the need for mutliple remotes, and it does simplify the switching back and forth.
2 of 5 found this review helpful.
Review 20 for Harmony® 550 Advanced Universal Remote
Worth the money!
Date: March 25, 2009
By Ketchup
Overall Rating:
out of
5
Quality:
5
out of
5
Features:
5
out of
5
Performance:
5
out of
5
Ease of use:
4
out of
5
Ergonomics:
5
out of
5
I have had this remote for about a year now and it is the perfect addition to my home theater. It takes a while to get it set just the way you want it but once you do, its great. If you are thinking of replacing all those remotes on you coffee table, then this is the remote for you.
2 of 2 found this review helpful.
