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Customer Reviews for Logitech Harmony® One Advanced Universal Remote - Refurbished

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Logitech Harmony® One Advanced Universal Remote - Refurbished

The only remote you may ever need.
Average Customer Rating:
3.857 out of 5
3.9
 out of 
5
(7 Reviews) 7
Open Ratings Snapshot
Rating Snapshot 7 reviews
5 stars
3
4 stars
2
3 stars
1
2 stars
0
1 star
1
6 out of 7(86%)reviewers would recommend this product to a friend.
Customer Reviews for Harmony® One Advanced Universal Remote - Refurbished
Review 1 for Harmony® One Advanced Universal Remote - Refurbished
Overall Rating 
4 out of 5
4 out of 5
Quality 
5 out of 5
5 out of 5
Features 
4 out of 5
4 out of 5
Performance 
4 out of 5
4 out of 5
Ergonomics 
4 out of 5
4 out of 5
Tektrekker
from Columbus, OH
Expertise: Proficient User

Overall very good but flakes out occasionally

Date:November 22, 2012
I have been using this remote for about 18 months. I am controlling an Arris MP2000 multimedia player, Panasonic Viera plasma TV, Pioneer A/V receiver and a Samsung Blu Ray player. The device is fairly easy to program and for the most part has been very reliable. Once in a while, however, when turning off the system, the A/V receive would remain on, requiring me to use the individual device control screen to shut it down independently. This went on for some time. I went through the programming procedure again that did not seem to do anything to help. One day, it just started working properly again, but still, once in a while, it will do this. I could never figure out why really. Other than that, the remote has performed satisfactorily. Clearly, the best thing about an all in one like this is that you can pretty much can all your other remotes. Take their batteries out but the way, as long periods of storage will result in leakage.
0points
0out of 0found this review helpful.
Review 2 for Harmony® One Advanced Universal Remote - Refurbished
Overall Rating 
5 out of 5
5 out of 5
Quality 
5 out of 5
5 out of 5
Features 
5 out of 5
5 out of 5
Performance 
5 out of 5
5 out of 5
Ergonomics 
5 out of 5
5 out of 5
BellyDance808
from Honolulu, HI
Expertise: Proficient User

Love this Remote, worthwhile for paid installation

Date:September 2, 2012
Experience no problems whatsoever after using Harmony One for over a year. Sturdy built considering multiple sleepy sofa height drops on wood floor, and only now need to replace rechargeable battery. Paid Best Buy to install software and program remote which, in my opinion, was well worth the time and money. Eliminated five separate remotes (with more to come) -- All consolidated with Harmony One!
+4points
4out of 4found this review helpful.
Review 3 for Harmony® One Advanced Universal Remote - Refurbished
Overall Rating 
1 out of 5
1 out of 5
Quality 
4 out of 5
4 out of 5
Features 
4 out of 5
4 out of 5
Performance 
1 out of 5
1 out of 5
Ergonomics 
3 out of 5
3 out of 5
UnhappyinPDX
from Portland, OR
Expertise: Tech Savvy

Might be a good product, but who knows

Date:July 25, 2012
I've only had the Harmony One for about a week. I can't tell if it's a good product or not because I can't seem to stay connected to the website long enough to program it. I was able to get some basics setup after 3 hours of slow screen changes and disconnects and relogins.
The website/server is the worst I've ever seen.
0points
5out of 10found this review helpful.
Review 4 for Harmony® One Advanced Universal Remote - Refurbished
Overall Rating 
5 out of 5
5 out of 5
Quality 
5 out of 5
5 out of 5
Features 
4 out of 5
4 out of 5
Performance 
5 out of 5
5 out of 5
Ergonomics 
4 out of 5
4 out of 5
Goodtruant

Harmony One - Great!

Date:February 22, 2012
A fantastic remote, by far the best 'universal' remote I've owned. At first I was skeptical about paying so much for a remote, but I was won over. Great product that does everything as advertised, and it looks pretty cool to boot!
+2points
2out of 2found this review helpful.
Review 5 for Harmony® One Advanced Universal Remote - Refurbished
Overall Rating 
4 out of 5
4 out of 5
Quality 
3 out of 5
3 out of 5
Features 
5 out of 5
5 out of 5
Performance 
2 out of 5
2 out of 5
Ergonomics 
3 out of 5
3 out of 5
maxtv

great concept, poor performance

Date:February 1, 2012
pros:
1. completely programmable (keypads, shortcuts ec...)
2. ready-to-go functions, such as "watch dvd", set all your devices in the correct status (or it is supposed to)
cons:
1. all the wonderful features listed above often do not work, remote needs to be reprogrammed every couple of weeks (how can digital memory get lost/corrupt all the time?)
2. ergonomics (who tested this device? I hope he/she has been transferred to another dept!)
2a. way too slippery,
2b.screen way too sensitive (even at low sensitivity settings) too easy to touch accidentally and mess everything up in the middle of tv watching.
2c. for all this money all the keys should be back-lit.
+11points
18out of 25found this review helpful.
Review 6 for Harmony® One Advanced Universal Remote - Refurbished
Overall Rating 
5 out of 5
5 out of 5
Quality 
5 out of 5
5 out of 5
Features 
5 out of 5
5 out of 5
Performance 
5 out of 5
5 out of 5
Ergonomics 
5 out of 5
5 out of 5
RaNKoR
from NJ
Expertise: Tech Savvy

Nice Remote

Date:November 28, 2011
Had the previous version of this remote for at least 4 years before it finally died due to abuse. These are made well and their support is second to none. With the last remote the tech actually set the remote up for me since we had an off-brand TV and could not find correct codes.
+2points
3out of 4found this review helpful.
Review 7 for Harmony® One Advanced Universal Remote - Refurbished
Overall Rating 
3 out of 5
3 out of 5
Quality 
4 out of 5
4 out of 5
Features 
5 out of 5
5 out of 5
Performance 
4 out of 5
4 out of 5
Ergonomics 
5 out of 5
5 out of 5
Howie
from Visalia, Ca.
Expertise: Proficient User

Great Product

Date:November 27, 2011
Recieved factory re-furb Harmony One within 6 days all in good condition. USB cable was missing from package as others have stated.....OK I have several that work including the one which I used for my old Harmont 550. After about one hour of device driver conflicts and found new hardware issues on my Win XP....same problem w/Harmony 550, I gave up and loaded the software on my daughters MAC. I transfered all saved info using the software and dowloaded to new remote. Remote works wonderful.
+1point
9out of 17found this review helpful.